General

What is the Protection of Freedoms Act ?

Posted on: September 28th, 2012 by admin

The Protection of Freedoms Act 2012, in particular Schedule 4 came into effect on 1st October 2012 and relates to all tickets issued on or after this date in England & Wales. This allows us to hold the registered keeper Read the full article…

What is the success rate?

Posted on: June 21st, 2012 by admin

Depending on the type of car-park you have will depend on the success rate .. we aim to collect on each and every ticket issued, It is for this reason we insist on photos being taken following the issue of Read the full article…

What is the loyalty bonus system?

Posted on: June 21st, 2012 by admin

If you are happy with our system, then we would hope you will tell people For every person you recommend to us, if they decide to take our service then we will pay you ¬£5 (Inc Vat) for each and Read the full article…

Is the system legally enforceable?

Posted on: June 21st, 2012 by admin

Yes, and we often take people to court who refuse to pay and the courts enforce the charge. Combined Parking Solutions has an excellent track record¬†for enforcing unpaid parking charges via the courts. We also ask you take photographs of Read the full article…

If someone does not pay will I have to go to court?

Posted on: June 21st, 2012 by admin

No.. We deal with all the court related matters and as we have a legal contract with yourselves to enforce the ticket you will not have to have any dealing with the court or the driver.

Will I have to submit invoices?

Posted on: June 21st, 2012 by admin

No.. We issue a ‘self billing system’ – whereby every time we send you a payment we issue an invoice – a copy is sent for your records – thus saving you time.

How will I be paid?

Posted on: June 21st, 2012 by admin

Payment is made by bank transfer, usually on a monthly basis – however this can be varied for different clients as required.

How will I know the status of a ticket?

Posted on: June 21st, 2012 by admin

You can request a statement showing all tickets issued and the current state (ie. Paid, cancelled, awaiting DVLA response to driver details etc..) to be sent on a weekly/monthly basis by post or email. You can also see the ticket Read the full article…

What happens if I issue an incorrect ticket ?

Posted on: June 21st, 2012 by admin

You have the facility to cancel a ticket within the first 14-days by simply advising us, there is no cost for this. Occasionally it is required to cancel a ticket after 14-days, if this happens then there may be a Read the full article…

Why can you pay higer compensation than other ticketing companies ?

Posted on: June 21st, 2012 by admin

Because we are fully self-administered, fully computerised and have all the in-house expertise our costs are lower – We also pride ourselves on the quality of our signage and personal service (we always discuss with you in detail to understand Read the full article…